Teacher Evaluation, Observation and Feedback Training

What is Classroom Observation and Feedback?

Observation and feedback (O&F) in the classroom is usually a fundamental part of the evaluation and/or appraisal of both novice and experienced teachers. Traditionally, a teacher will have their lesson/s observed by a superior or more experienced teacher. This observer will then make a judgement about their teaching performance and provide feedback on their teaching ability on this basis. Judgement of teacher performance is often based on a checklist of indicators and feedback can be in-person and/or written. These are the key focus points for evaluating a teacher’s performance. 

Why is Teacher Evaluation & Observer Training Important?

The O&F process can vary wildly between institutions and educational systems, leading to highly variable outcomes. At present, few ‘observers’ have any training in this area, specific or otherwise. Observer training and assessment standardization is therefore essential for anyone who wishes to maintain standards across their teacher community, be it at the departmental or national level.

How Can We Help You?

The CAS team includes recognized experts/specialists in the very important field of O&F and as a company we recognize that there is a need, internationally, for O&F training for use in the classroom.

A key area of our team’s expertise/ experience is observer training, which builds on teachers’ and supervisors’ natural awareness of events in the classroom to provide a framework for effective O&F. This is particularly useful for those involved in teacher evaluation.

As most people working in education are aware, O&F are fundamental components of the institutional environment, often playing an important role in the hiring and firing of teachers and supervisors. However, O&F can often be used inappropriately or in a limited manner, as traditionally, observer training is often the exception rather than the rule.

CAS is able to draw on extensive research and experience to provide effective solutions, so if you are interested in specialist training for staff or institutional strategies/frameworks, please Contact Us.

Teacher Evaluation, Observation and Feedback Training

Teacher Appraisal & Evaluating a Teacher’s Performance

An Example Training Course

For many people, the concept of observer training is not clear, so we provide this example in order to improve client understanding. This rough outline can then be expanded or adapted for the needs of clients, depending on their contextual requirements.

Elements of observer training:
  • How to talk to teachers
  • Why feedback is so important: Key Considerations
  • Giving feedback: Context Critical
  • The how, when, where and why of observation
  • Why is the observation and feedback process so important?

Each session of the outlined course structure above will contain input and extensive discussion related to participants’ past experiences.

Interested?

This is a client-specific service, and the scale and scope of the service will vary depending on the needs of your institution.

If you think that we can help you to improve your Observation and Feedback processes, please get in touch and we can discuss your needs and our own solutions.

Supporting Publications

Observation and Feedback Publications from the CAS Team and Associates

  • Copland, F. (2010). Causes of tension in post-observation feedback in pre-service teacher training: An alternative view. Teaching and Teacher Education, 26(3), 466-472.
  • Copland, F.  (2008)  Deconstructing the Discourse: Understanding the Feedback Event. In: Garton, S. and Richards, K. eds. Professional Encounters in TESOL.  Basingstoke: Palgrave Macmillan: 5-23
  • Copland, F. and Donaghue, H (2019) Post Observation Feedback. In The Routledge Handbook of English Language Teacher Education. London: Routledge: 402 – 416
  • Copland, F., & Mann, S. (2010). Dialogic talk in the post-observation conference; an investment for reflection. In: Park. G. Observation of Teaching: Bridging Theory and Practice through Research on Teaching. Munchen, Germany: Lincom Europa Publishing.
  • Copland, F., Ma, G., & Mann, S. (2009). Reflecting in and on post-observation feedback in initial teacher training on certificate courses. English Language Teacher Education and Development, 12(Winter), 14-23.
  • Copland, F. & Donaghue, H. 2019. Post observation feedback. In Walsh, S. & S. Mann (Eds.), The Routledge Handbook of English Language Teacher Education (pp.402-416). New York: Routledge
  • Howard, A (2019) Observation and Feedback: Webinar and three articles for the British Council
    1. Observation and feedback: why is it so important that we get them right?
    2. Observation: how important is this skill? 
    3. Feedback: why we need to think carefully about this process.
  • Howard, A. and Donaghue, H. (eds) (2014) Teacher Evaluation in Second Language Education. London: Bloomsbury
  • Howard, A. (2014) Giving voice to participants in second language education. In Howard, A. and Donaghue, H. (eds) Teacher Evaluation in Second Language Education. London: Bloomsbury
  • Howard, A. (2010) Teacher appraisal : the impact of observation on teachers’ classroom behaviour. PhD Thesis, University of Warwick.
  • Howard, A.  (2008)  Teachers being observed: coming to terms with classroom appraisal.  In: Garton, S. and Richards, K. eds.  Professional Encounters in TESOL.  London: Palgrave: 87-104
  • Iyer-O’Sullivan, R. (2014) From bit to whole: Reframing feedback dialogue through critical incidents. In Howard, A., & Donaghue, H. Teacher evaluation in second language education,  London: Bloomsbury, 69-84.
  • Willems, P. (2018)  Exploring experienced teachers’ and supervisors’ perspectives on post-observation feedback sessions. MA TESOL Dissertation, University of Leeds. https://englishagenda.britishcouncil.org/research-publications/elt-masters-dissertations/2018-2019-winners Winner of the British Council ELTRA Award, 2019

Further Reading

  • Darling-Hammond, L. (2013) Getting Teacher Evaluation Right: What really matters for effectiveness and improvement. New York: Teacher’s College Press
  • Donaghue, H. (2019): ‘Time to construct positive identities’: display questions in post observation teacher feedback, Classroom Discourse, DOI: 10.1080/19463014.2019.1581626
  • Donaghue, H. (2018) Relational work and identity negotiation in critical post observation teacher feedback. Journal of Pragmatics. 135, 101-116
  • Donaghue, H. (2017) Co-constructing positive identities in post-observation talk. In M. L. Cárdenas & N. M. Basurto Santos (Eds.), Investigación – research – recherche en lenguas extranjeras y lingüística aplicada (pp. 33-56). Bogotá, Colombia: Universidad Nacional de Colombia & Universidad Veracruzana.
  • Donaghue, H. (2015). The construction and negotiation of identity and face in post observation feedback. PhD Thesis, Aston University
  • Donaghue, H. (2014). Differences between Supervisors’ Espoused Feedback Styles and Their Discourse in Post-Observation Meetings. In Howard, A. and Donaghue, H. (eds) Teacher Evaluation in Second Language Education. London: Bloomsbury: 117-133.
  • Engin, M. (2016). Enhancing the status of peer observation through the scholarship of teaching and learning. International Journal for Academic Development, 21(4), 377-382.
  • Engin, M. (2015). Written artefacts in post-conference feedback sessions: The running commentary as a support for teacher learning. Journal of Education for Teaching, 41(3), 254-266.
  • Engin, M. & Atkinson, F. (2015). Faculty learning communities: A model for supporting curriculum changes in higher education. International Journal of Teaching and Learning in Higher Education, 27(2), 164-174.
  • Engin, M. (2014). Artifacts in scaffolding the construction of teaching knowledge. In Howard, A. & Donaghue, H. (Eds) Teacher Evaluation in Second Language Education, London: Bloomsbury
  • Engin, M. & Priest, B. (2014a). Observing teaching: A lens for self-reflection. Journal of Perspectives in Applied Academic Practice, 2(2), 2-9.
  • Engin, M. (2014). Trainer talk in post observation feedback sessions – an exploration of scaffolding. Classroom Discourse, 6(1), 57-72.
  • Engin, M. (2014). Macro-Scaffolding: Contextual Support for Teacher Learning. Australian Journal of Teacher Education, 39(5), n5.
  • Engin, M. (2013). Questioning to scaffold: an exploration of questions in pre-service teacher training feedback sessions. European Journal of Teacher Education, 36(1), 39-54.
  • Engin, M. (2013). Trainer talk: levels of intervention. ELT Journal, 67(1), 11-19.
  • Heron, M.  & Head, R.  (2019) Discourses of peer observation in higher education: Event or system? Innovations in Education and Teaching International, 56(4), 458-469.
  • Kurtoglu Hooton, N.  (2008)  The Design of Post-Observational Feedback and Its Impact on Student Teachers.  In Garton, S. and Richards, K. eds. Professional Encounters in TESOL.  Basingstoke: Palgrave Macmillan: 24-41
  • Labov, W.  (1972)  Sociolinguistic Patterns.  Pennsylvania: University of Pennsylvania Press
  • Peterson, K.D. (2000) Teacher Evaluation: A Comprehensive Guide to New Directions and Practices (2nd edn). Thousand Oaks, CA: Corwin Press Inc.
  • Pollock, J.E. (2012) Feedback: The Hinge that Joins Teaching and Learning. Thousand Oaks, CA: Corwin
  • Salas, S., & Mercado, L. (2010). Looking for the Big Picture: Macrostrategies for L2 Teacher Observation and Feedback. In English Teaching Forum (Vol. 48, No. 4, pp. 18-23). US Department of State. Bureau of Educational and Cultural Affairs, Office of English Language Programs, SA-5, 2200 C Street NW 4th Floor, Washington, DC 20037.
  • Samph, T. (1976). Observer effects on teacher verbal classroom behavior. Journal of Educational Psychology, 68(6), 736.
  • Samph, T. (1968). Observer Effects on Teacher Behavior. ERIC
  • Wragg, E.C. (1999) An introduction to classroom observation.  2nd edn.  London: Routledge

Get in Touch

For all enquiries please get in touch and a member of our team will be happy to help.