Privacy Policy

Corinium Academic Solutions Limited data protection notice

N.B. Corinium Academic Solutions Limited may be referred to as “Corinium”, “we”, “us” or “our”

Corinium is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website or our booking platform (Corsizio), you can be assured that it will only be used in accordance with this privacy statement.

Corinium reserves the right, at its discretion, to make changes to any part of the website, the Information or these Terms. Corinium may change this policy from time to time by updating this page. It is important you check this page from time to time to ensure that you are happy with any changes.

This updated policy is effective from December 12 2024. By continuing to use the website you agree to be bound by these Terms as amended.

This privacy notice tells you what to expect us to do with your personal information. Jump to section:

Contact details

Address: First Floor Offices, 105 Church Street, TEWKESBURY, Gloucestershire, GL20 5AB, GB

Phone: +44 2034 325207

Email: info@corinium-international.com

What information we collect, use, and why

We collect or use the following personal information for dealing with queries, complaints or claims:

  • Names and contact details
  • Payment details
  • Purchase or service history
  • Financial transaction information
  • Correspondence
  • Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities)
  • Attendance and reason for absence data

We collect or use the following information for information updates or marketing purposes:

  • Names and contact details
  • Marketing preferences
  • Records of consent, where appropriate
  • Alumni records

We collect or use the following information for archiving purposes:

  • Names and contact details
  • Alumni records

We collect or use the following information to For the Provision of Educational Services:

  • Names and contact details for students
  • Special Educational Needs and Disabilities (SEND) or additional support information (includes reasonable adjustments and special educational needs and disabilities)
  • Welfare information (includes family and home life circumstances and history)
  • Attendance and reason for absence data
  • Exam results and qualifications
  • Progress reports
  • Alumni records

Lawful bases and data protection rights

Under UK data protection law, we must have a “lawful basis” for collecting and using your personal information. There is a list of possible lawful bases in the UK GDPR. You can find out more about lawful bases on the ICO’s website.

Which lawful basis we rely on may affect your data protection rights which are in brief set out below. You can find out more about your data protection rights and the exemptions which may apply on the ICO’s website:

  • Your right of access – You have the right to ask us for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. You can read more about this right here.
  • Your right to rectification – You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. You can read more about this right here.
  • Your right to erasure – You have the right to ask us to delete your personal information. You can read more about this right here.
  • Your right to restriction of processing – You have the right to ask us to limit how we can use your personal information. You can read more about this right here.
  • Your right to object to processing – You have the right to object to the processing of your personal data. You can read more about this right here.
  • Your right to data portability – You have the right to ask that we transfer the personal information you gave us to another organisation, or to you. You can read more about this right here.
  • Your right to withdraw consent – When we use consent as our lawful basis you have the right to withdraw your consent at any time. You can read more about this right here.

If you make a request, we must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact us using the contact details at the top of this privacy notice.

Our lawful bases for the collection and use of your data

Our lawful bases for collecting or using personal information for dealing with queries, complaints or claims are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Our lawful bases for collecting or using personal information for information updates or marketing purposes are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.

Our lawful bases for collecting or using personal information for archiving purposes are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.
  • Legitimate interests – we’re collecting or using your information because it benefits you, our organisation or someone else, without causing an undue risk of harm to anyone. All of your data protection rights may apply, except the right to portability. Our legitimate interests are:
    • Maintaining a record of student/participant results and/or qualifications is in the continuing interests of both the alumni and the organisation.

Our lawful bases for collecting or using personal information For the Provision of Educational Services are:

  • Consent – we have permission from you after we gave you all the relevant information. All of your data protection rights may apply, except the right to object. To be clear, you do have the right to withdraw your consent at any time.
  • Contract – we have to collect or use the information so we can enter into or carry out a contract with you. All of your data protection rights may apply except the right to object.

Where we get personal information from

  • Directly from you
  • Current Employers
  • Third party organisations and/or institutions who are responsible for educational training programmes and/or funding courses

How long we keep information

Detailed records will be held no longer than 5 years

Basic details pertaining to qualifications will be held for up to 20 years for the purposes of  verifying the academic achievements of alumni. We estimate that beyond that, such records are unlikely to be of any value.

Who we share information with

Data processors

Corsizio

Process course registrations, facilitate payments, facilitate and/or process some communications with trainees. https://www.corsizio.com/dpa

Stripe

Processing of payments. https://stripe.com/gb/legal/dpa

Hubspot

Facilitate and process some marketing and communications. https://legal.hubspot.com/dpa

Others we share personal information with

  • Relevant regulatory authorities
  • Information may be shared with current employers, educational authorities and/or relevant third parties who have provided funding (e.g. Qatar Foundation International) or were directly involved in the organization of courses. Where an individual has

How to complain

If you have any concerns about our use of your personal data, you can make a complaint to us using the contact details at the top of this privacy notice.

If you remain unhappy with how we’ve used your data after raising a complaint with us, you can also complain to the ICO.

The ICO’s address:

Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF

Helpline number: 0303 123 1113

Website: https://www.ico.org.uk/make-a-complaint

Last updated

12 December 2024